Frequently Asked Questions (FAQs) for Auto Parts
Ozkonic Kustomz is a veteran-owned online destination for aftermarket car and truck parts built for performance-driven drivers. These FAQs are designed to help you order car parts online with confidence by answering common questions about products, fitment, shipping, and support.
General Questions About Ozkonic Kustomz
1. Who is Ozkonic Kustomz?
Ozkonic Kustomz is a veteran-owned online auto parts retailer specializing in aftermarket car parts and aftermarket truck parts. We focus on performance upgrades, suspension components, lighting, and specialty parts sourced from trusted manufacturers.
2. What makes Ozkonic Kustomz different from other online auto parts stores?
We prioritize accurate fitment data, MAP-compliant pricing, and vetted brands. Our catalog is powered by industry-leading data sources, helping customers avoid incorrect orders and receive authentic, performance-ready parts.
Vehicle Customization & Services
1. What types of auto parts do you sell?
We offer a wide range of aftermarket car and truck parts, including suspension systems, exhaust components, engine parts, lighting upgrades, wheels and tires, and performance accessories.
2. Do you sell parts for both cars and trucks?
Yes. Our inventory supports cars, trucks, and performance vehicles across many platforms, from daily drivers to off-road and race-inspired builds.
3. Can I request a specific brand or hard-to-find part?
Absolutely. If you don’t see a part listed, contact us with the details. We work directly with manufacturers and catalog providers to source parts based on demand and availability.
Pricing, Quotes & Estimates
1. How does pricing work on aftermarket parts?
Pricing depends on the brand, product type, and availability. All pricing is MAP-compliant, meaning manufacturers set minimum advertised prices to protect customers from misleading discounts and counterfeit products.
2. Can I order car parts online directly from your website?
Yes. OzkonicKustomz.com is built for secure online ordering. Customers can browse by year, make, and model to help ensure compatibility before checkout.
Process & Turnaround Time
1. How fast do orders ship?
Most orders ship within 1–3 business days, depending on product availability and brand-specific handling times. Tracking information is provided once your order ships.
2. Do you ship nationwide?
Yes. We ship throughout the United States. Oversized or freight items may have additional shipping considerations, which are communicated clearly before fulfillment.
Materials, Quality & Warranty
1. Are your products authentic and brand-approved?
Yes. Every product sold by Ozkonic Kustomz is sourced from legitimate manufacturers or authorized distributors.
2. Do aftermarket parts come with warranties?
Warranty coverage varies by manufacturer. Product-specific warranty details are provided by the brand, and our team can help clarify coverage before purchase.
Care, Maintenance & After-Service Support
1. Do you provide guidance after purchase?
Yes. While we do not perform installations, we’re happy to assist with product information, manufacturer instructions, and general post-purchase questions related to your order.
2. Can I contact you if I have issues after receiving my parts?
Absolutely. Our support team is available to help with order questions, shipping concerns, or product clarification after delivery.
Location, Service Area & Contact
1. Where is Ozkonic Kustomz located?
Ozkonic Kustomz operates online and serves customers nationwide across the United States.
2. How can I contact Ozkonic Kustomz?
You can reach us through our contact form or by emailing nicholas@ozkonickustomz.com. Most inquiries receive a response within 24–48 business hours.
Still Have Questions? Contact Ozkonic Kustomz
If you need help with fitment, ordering, or finding the right aftermarket parts for your vehicle, visit our Contact Us page and send us the details. Our team is here to help you move forward with confidence.
